Privacy Policy

This Privacy Policy describes how Mod Pizza ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at pizzamod.top, place orders, use our services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal data and how we treat it.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with the terms described herein, please discontinue use of our website and services immediately.

We are committed to protecting your privacy and complying with all applicable data protection laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable federal and state privacy laws in the United States.

1. Who We Are

Mod Pizza operates the website pizzamod.top and provides food ordering and related services to customers across the United States. For all privacy-related matters, you may contact us using the information below:

2. Information We Collect

We collect various types of information in connection with the services we provide. The categories of personal information we may collect are described in detail below.

2.1 Personal Information You Provide Directly

When you interact with our website or services, you may voluntarily provide us with personal information, including but not limited to:

• Contact Information: Your full name, email address, phone number, and mailing or delivery address.
• Account Information: Username, password (stored in encrypted form), and profile preferences when you create an account with us.
• Order Information: Details about the food items you order, special instructions, delivery preferences, and order history.
• Payment Information: Credit card numbers, debit card details, billing address, and other financial information necessary to process your transactions. Note: We do not store full payment card numbers on our servers; this information is handled by secure third-party payment processors.
• Communications: Messages, feedback, reviews, complaints, or any other content you submit to us via email, contact forms, or other communication channels.
• Promotional Preferences: Your preferences regarding receiving marketing communications from us, including newsletters, special offers, and promotional materials.

2.2 Information Collected Automatically

When you visit our website or use our digital services, we automatically collect certain technical and usage information, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Log Data: Internet Protocol (IP) address, browser type, referring/exit pages, the date and time of your visit, pages viewed, and time spent on those pages.
• Location Data: Approximate geographic location based on your IP address, and, with your permission, precise GPS location to facilitate delivery services.
• Usage Data: Information about how you use our website, including which features you access, search queries you make, and the links you click.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies. Please refer to our Cookie section below for more details.

2.3 Information From Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media accounts to our services or interact with our social media pages, we may receive certain profile information from those platforms.
• Marketing Partners: Our advertising and marketing partners may share aggregated or anonymized information about user demographics and interests.
• Payment Processors: We may receive limited transaction confirmation information from our payment service providers.
• Delivery Partners: Third-party delivery services may share delivery confirmation and logistical information with us.
• Analytics Providers: We work with third-party analytics providers who may provide us with insights about how users interact with our website.

3. How We Use Your Information

We use the personal information we collect for a variety of purposes related to operating our business and providing services to you. Specifically, we use your information for the following purposes:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including coordinating delivery or pickup arrangements.
• To create and manage your account and maintain accurate account records.
• To process payments and prevent fraudulent transactions.
• To send you order confirmations, receipts, and delivery status updates.
• To provide customer support and respond to your inquiries, requests, and complaints.

3.2 Website Operations and Improvement

• To operate, maintain, and improve the functionality of our website and digital services.
• To monitor and analyze usage trends and technical performance of our website.
• To diagnose technical problems and ensure the security and integrity of our systems.
• To conduct internal research and development to improve our products and services.
• To personalize your experience and deliver content relevant to your preferences and interests.

3.3 Marketing and Communications

• To send you promotional emails, newsletters, special offers, and other marketing communications, where you have provided consent or where we have a legitimate interest to do so.
• To display targeted advertising on our website and on third-party platforms.
• To conduct surveys, contests, sweepstakes, and other promotional activities.
• To measure the effectiveness of our marketing campaigns and advertising efforts.

3.4 Legal and Compliance Purposes

• To comply with applicable laws, regulations, court orders, and legal processes.
• To enforce our Terms of Service and other agreements.
• To protect our rights, property, and safety, as well as the rights, property, and safety of our users and the public.
• To investigate and prevent fraudulent activity, unauthorized access, and other illegal activities.

4. How We Share Your Information

We respect the confidentiality of your personal information. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to assist us in operating our website and delivering our services. These providers only access your information to the extent necessary to perform their specific functions and are contractually obligated to protect your information. Categories of service providers include:

• Payment processing companies
• Delivery and logistics partners
• Cloud hosting and infrastructure providers
• Email marketing and communication platforms
• Website analytics providers (such as Google Analytics)
• Customer relationship management (CRM) software providers
• Fraud prevention and security services

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or other lawful request from governmental authorities.
• Protect and defend the rights or property of Mod Pizza.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of users of our services or the public.
• Protect against legal liability.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, dissolution, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or uses of your personal information.

4.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so, such as when you participate in third-party promotional programs or choose to connect third-party services to your account.

4.5 Aggregated and Anonymized Data

We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for industry analysis, research, marketing, and other business purposes.

5. Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant advertising.

5.1 Types of Cookies We Use

5.2 Managing Cookie Preferences

You can control and manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. You may also opt out of interest-based advertising by visiting the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page.

For more detailed information about the cookies we use and how to manage them, please refer to our full Cookie Policy available on our website at pizzamod.top.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. Our security measures include, but are not limited to:

• Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers.
• Secure Payment Processing: All payment transactions are processed through PCI DSS-compliant payment processors. We do not store your full payment card information on our servers.
• Access Controls: Access to personal information is restricted to authorized employees and service providers who need it to perform their duties. All personnel with access to personal data are subject to confidentiality obligations.
• Regular Security Assessments: We conduct regular security assessments and vulnerability testing to identify and address potential security risks.
• Data Minimization: We collect only the minimum amount of personal information necessary for the purposes described in this policy.
• Incident Response: We maintain a data breach response plan and will notify affected users and relevant authorities as required by applicable law in the event of a security incident.

7. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. We respect these rights and have established processes to help you exercise them.

7.1 Rights for All Users

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions under applicable law.
• Right to Opt-Out of Marketing: You may unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly at [email protected].

7.2 Additional Rights for California Residents

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including:

• Right to Know: You have the right to know what categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. To exercise this right, please contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of your sensitive personal information to purposes specifically permitted under the CPRA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised your privacy rights.
• Authorized Agent: You may designate an authorized agent to submit requests on your behalf. We may require verification of the agent's identity and authorization before processing such requests.

7.3 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a request by contacting us at:

We will acknowledge your request within 10 business days and respond to your request within 45 days of receiving it. If we require more time (up to an additional 45 days), we will notify you of the extension and the reason for it. We may need to verify your identity before processing your request by asking you to provide certain identifying information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods for different categories of data are as follows:

After the applicable retention period has expired, we will securely delete or anonymize your personal information in accordance with our data disposal procedures. In some cases, we may be required by law to retain certain information for longer periods.

9. Children's Privacy

We do not knowingly collect, use, or disclose personal information from children under the age of 13. Our website and services are not directed to children under 13, and we do not intentionally collect personal information from this age group.

Additionally, our platform is designed for adult users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18, please do not use our website or services or provide us with any personal information.

If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. If we discover that we have collected personal information from a child under the applicable age limit without appropriate parental consent, we will take prompt steps to delete that information from our systems.

We comply with the Children's Online Privacy Protection Act (COPPA) and take our obligations under this law seriously.

10. International Data Transfers

Mod Pizza is based in the United States, and the information we collect is governed by United States law. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

The data protection and privacy laws in the United States may differ from those in your country of residence. By using our website and services from outside the United States, you acknowledge that your personal information may be transferred to and processed in the United States in accordance with this Privacy Policy.

When we transfer personal information internationally, we take appropriate safeguards to ensure that your information continues to be protected in accordance with this Privacy Policy and applicable law. These safeguards may include implementing standard contractual clauses approved by the relevant data protection authorities, or relying on other lawful transfer mechanisms.

We are committed to ensuring that any international transfers of your personal data are conducted in compliance with applicable privacy laws, including the requirements of the FTC Act and applicable state privacy regulations.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Mod Pizza. This Privacy Policy applies only to our website and services. We have no control over and assume no responsibility for the privacy practices of any third-party sites or services.

We encourage you to review the privacy policies of any third-party websites or services you visit. The inclusion of a link on our website does not imply our endorsement of the linked site or its privacy practices.

This includes, but is not limited to, links to social media platforms, payment processors, delivery partner websites, and advertising networks. Each of these entities operates under their own privacy policies and terms of service.

12. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, our website does not respond to DNT signals from browsers because a uniform technological standard for recognizing and honoring DNT signals has not yet been established.

However, California residents should note that, under California's "Shine the Light" law (California Civil Code Section 1798.83), you have the right to request information about our disclosure of personal information to third parties for their direct marketing purposes. To submit such a request, please contact us at [email protected].

13. How to File a Complaint

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can address your concerns directly. You may contact our privacy team at [email protected].

If you are not satisfied with our response, you may have the right to file a complaint with relevant regulatory authorities:

13.1 Federal Trade Commission (FTC)

The Federal Trade Commission enforces federal consumer protection laws and investigates unfair or deceptive practices. You may file a complaint with the FTC at:

• Website: www.ftc.gov/complaint
• Phone: 1-877-382-4357
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

13.2 California Privacy Protection Agency (for California Residents)

If you are a California resident and have concerns about our compliance with the CCPA/CPRA, you may contact the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Email: [email protected]

13.3 State Attorney General Offices

Many U.S. states have Attorney General offices that handle consumer privacy complaints. You may file a complaint with your state's Attorney General office if you believe your privacy rights have been violated.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will notify you by:

• Posting the updated policy on our website at pizzamod.top with a new "Last Updated" date at the top of the page.
• Sending you an email notification at the email address associated with your account, if applicable.
• Displaying a prominent notice on our website for a reasonable period following any significant changes.

Your continued use of our website and services after the effective date of any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. Our privacy team is available to assist you with any inquiries:

We are committed to resolving any complaints or disputes related to your privacy and the use of your personal information in a timely, transparent, and fair manner. When you contact us with a privacy inquiry, we will endeavor to acknowledge your request within 10 business days and provide a substantive response within the timeframes required by applicable law.